Privacy Policy

Chandana Tours Privacy Policy

Introduction

At Chandana Tours (“we,” “our,” “us”), your privacy is our top priority. This Privacy Policy outlines our practices for collecting, using, disclosing, and safeguarding your information when you visit our website www.chandanatours.com (the “Site”) or use our services. Please read this document carefully. If you disagree with any terms, we kindly ask you to refrain from accessing the Site or using our services.

Information We Collect

We may gather information about you in several ways through our Site:

  • Personal Data

– Type: Personally identifiable information

– Examples: Name, shipping address, email address, telephone number

– Additional: Demographic data like age, gender, hometown, interests

– Collection Method: Voluntarily provided during registration, booking, or communication

 

  •  Derivative Data

– Type: Server-collected information

– Examples: IP address, browser type, operating system, access times

– Additional: Pages viewed before and after accessing our Site

 

  • Financial Data

– Type: Payment-related information

– Examples: Credit card number, card brand, expiration date

– Collection Method: During purchases, orders, returns, exchanges, or service inquiries

Use of Your Information
  • Having accurate information allows us to provide you with a smooth, efficient, and personalized experience. We may use your information to:


    1. Create and manage your account
    2. Process transactions (confirmations, invoices)
    3. Provide, operate, and maintain our services
    4. Improve and expand our offerings
    5. Analyze your service usage
    6. Develop new products and features
    7. Communicate directly or via partners for:

       – Customer service

       – Updates and information

       – Marketing and promotions

    1. Send emails and push notifications
    2. Prevent fraud
Disclosure of Your Information
  • We may share your information in certain situations:


    1. Third-Party Service Providers

    – Purpose: Services on our behalf

    – Examples: Payment processing, data analysis, email delivery, hosting, customer service, marketing


    2. Business Partners

    – Purpose: Offer products, services, or promotions


    3. Sale or Bankruptcy

    – Scenarios:

      – Reorganization or asset sale

      – Merger or acquisition

      – Business closure or bankruptcy


    4. Legal and Safety Obligations

    – Reasons:

      – Comply with legal obligations

      – Protect our rights or property

      – Ensure user or public safety


    5. With Your Consent

    – As directed or agreed by you

Security of Your Information
  • We employ administrative, technical, and physical measures to protect your data. However, please understand that no security measure is perfect, and data transmission risks exist.

Special Considerations
  •  Children’s Privacy

– We don’t knowingly collect data from children under 13

– Contact us if you’re aware of any such data

 

  • Do-Not-Track (DNT) Features

– Most browsers offer DNT settings

– Currently, we don’t respond to DNT signals due to lack of uniform standards

Your Information Controls
  • Account Information

– Review, change, or terminate your account by contacting us

 

  •  Communications

– Opt-out of emails and other communications:

  – Use the unsubscribe link

  – Contact us directly

Contact Us

For any questions or comments about this Privacy Policy, please reach out:

 

**Chandana Tours**

– Address: Ranwala , Kegalle , Sri Lanka

– Email: info@chandanatours.com

– Phone: +94 77 613 7912

Share :
Related Post :