Terms and Conditions

Chandana Tours Terms and Conditions

Introduction

Welcome to Chandana Tours! By accessing our website www.chandanatours.com (the “Site”) or using our services, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part, please do not use our Site or services.

Definitions

 

– “Company,” “we,” “our,” “us”: Chandana Tours

– “Site”: www.chandanatours.com

– “Service(s)”: Travel planning, bookings, and related offerings

– “You,” “your,” “user”: Any individual accessing our Site or using our Services

Use of Our Services

 

  •  Eligibility

– You must be at least 18 years old

– You have the legal capacity to enter into contracts

 

  •  Account Creation

– Provide accurate, current information

– Keep login details confidential

– You’re responsible for all account activities

 

  • Prohibited Activities

– No unauthorized access attempts

– No interference with site functionality

– No impersonation or misrepresentation

– No illegal or harmful activities

Bookings & Payments
  • Tour Bookings

– Subject to availability

– Not confirmed until payment is received

– Follow specific tour’s terms

 

  • Payment

– Prices in USD unless stated otherwise

– Full payment required for confirmation

– We accept major credit cards, bank transfers

 

  • Cancellations & Refunds

– 90+ days before tour: 90% refund

– 60-89 days: 50% refund

– 30-59 days: 25% refund

– Less than 30 days: No refund

– Special events may have different policies

Travel Responsibilities
  • Documentation

– Valid passport (6+ months from return date)

– Visas, permits as required

– We’ll guide, but you’re responsible

 

  • Health & Safety

– Consult doctor for health advice

– Follow local laws and customs

– We’re not liable for personal injuries

 

  • Travel Insurance

– Strongly recommended

– Should cover medical, cancellation, loss

– Not included in our packages

Changes & Cancellations
  • By You

– Follow our refund policy (Section 4.3)

– Change fees may apply

  • By Us

– Rare, but possible due to safety or operational issues

– We’ll offer alternative or full refund

– Not liable for external costs (flights, hotels)

Liability & Disclaimers
  •  Service Accuracy

– We strive for accuracy

– Information may change

– No guarantee of completeness

 

  • Third-Party Services

– Hotels, transport, guides, etc.

– We’re not responsible for their actions

– Help with issues as a courtesy

 

  • Force Majeure

– Not liable for beyond-control events

– E.g., natural disasters, strikes, pandemics

– We’ll assist but can’t guarantee refunds

Intellectual Property

– All Site content is our property

– Limited to personal, non-commercial use

– No reproduction without consent

Privacy & Data

– See our [Privacy Policy](link-to-privacy-policy)

– We protect your data

– Some info shared for bookings

Modifications
  •  To Services

– We may change offerings

– No prior notice required

– Your continued use is acceptance

 

  • To Terms

– We may update these terms

– Check regularly

– Major changes notified via email

Termination

– We may suspend/terminate accounts

– Reasons: Violation, fraud, inactivity

– You may close account anytime

Governing Law

– Laws of [Your State/Country]

– Disputes in [Your City] courts

– You cover your legal fees

Contact Us

**Chandana Tours**

– Address: Ranwala , Kegalle , Sri Lanka .

– Email: info@chandanatours.com

– Phone: +94 77 613 7912

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